Billing Policy

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Billing Policy for Akwaabastores

1. Introduction
This Billing Policy outlines the terms and conditions for the payment of services provided by Akwaabastores. By using our services, you agree to comply with this policy.

2. Payment Methods
We accept the following payment methods:
– Credit/Debit Cards
– Mobile Money
– Bank Transfers
– Online Payment Gateways

3. Billing Cycle
All services are billed on a monthly basis unless otherwise specified. The billing cycle begins on the date of purchase and recurs on the same date each month.

4. Invoices
Invoices are generated and sent to your registered email address at the beginning of each billing cycle. It is your responsibility to ensure that your email address is up-to-date and that you can receive our invoices.

5. Payment Terms
Payments are due within 15 days of the invoice date. Failure to make timely payments may result in the suspension or termination of your services.

6. Late Payments
If payment is not received within the specified period, a late fee of 5% of the outstanding balance will be applied. Continued non-payment may result in additional fees and the suspension of services.

7. Refunds
Refunds are issued at the discretion of Akwaabastores. Requests for refunds must be made within 30 days of the original payment date. Refunds will be processed within 10 business days of approval.

8. Disputes
If you believe there is an error in your billing, please contact our customer support team within 30 days of the invoice date. We will investigate and resolve any billing disputes promptly.

9. Changes to Billing Policy
Akwaabastores reserves the right to modify this Billing Policy at any time. Any changes will be communicated to you via email or through our website.

10. Contact Information
For any billing-related inquiries, please contact us at info@akwaabastores.com.

By using Akwaabastores, you acknowledge that you have read, understood, and agree to be bound by this Billing Policy. Thank you for choosing Akwaabastores!

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